2019年雅思考试口语范文：对投诉结果满意

大家都知道，在这门考试中，只有口语是需要跟考官面对面交流的，不知道大家在平时怎么锻炼自己的口语呢？我们不但要有准确的发音，还有要注意语法和词汇的使用，所以我们要多读一些口语范文，学习里面的语法、练习自己的发音，在坦途网雅思考试频道还有很多口语话题类范文，随时欢迎小伙伴前来阅读哦！

A time when you made a complaint and were satisfied with the result

P2

Describe a complaint that you made and you were satisfied with the result

You should say:

When it happened

Who you complained to

What you complained about

And why you were satisfied with the result

P3

What products or services do people in your country like to complain about?

Would you buy things in the shops which you have made complaints before?

Is it necessary for companies to set up customer service?

Do you think customers’ complaints will improve products or services?

Are there any disadvantages to set up customer service?

范文

The complaint I am going to tell you happened a few months ago. Then I was in the middle of a financial crisis. I had to cut my budget on other aspects so that I could afford the textbooks that teachers required me to buy. After reviewing my bills, I found I had spent too much money on my cell phone. So I decided to degrade the package.

When I called the customer service of the operating company, the representative said that I could upgrade my package any time I wanted, but if I wanted to degrade it, I had to wait until next year. It was totally absurd. But no matter what I said, the staff insisted that this was the regulation and there was no room for negotiation. I called several times. Every representative gave the same answer.

I was enraged. I went to the website of the Ministry of Industry and Information Technology, which is a government body supervising all the mobile operating companies. I filled a form, explaining what happened in details and why I thought this was unfair. After I submitting it, the website said it would give me a reply in 7 working days.

In fact, it did not take that long. On the second day, the company’s customer service called. He said he was the manager of the relevant department and was sorry about the inconvenience his colleagues had caused. The package of my number was degraded immediately. I was satisfied with his attitude and the result.

看完这篇文章，不知道大家都是什么样的一个水平呢？不过小编相信，通过一段时间的朗读训练，大家的水平都会在现在的基础上有一个提升的，考试没有捷径，只有我们自己努力学习，不断的完善充实自己，这样在会后才会有一个完美的结局，小编希望在雅思考试成绩查询结果出来时，大家看到的都是自己满意的成绩！