2018年托福口语考试：经营餐厅建议

>>雅思口语考试范文：2018年托福口语考试：经营餐厅建议

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Your friend is planning to open a restaurant. What kind of advice would you give to him?你的朋友计划开一家餐馆。你会给他什么样的建议呢?

Well, there are some features common to all good restaurants. Service is one of the most important of such features.

One of the ways to maintain high service standard is to ensure a waiter comes over quickly. Nothing irks a customer more than sitting down at a nice restaurant, excited to begin the meal, and then waiting for too much time for someone to come over.

Secondly, the waiters need to be knowledgeable and authentic. When asked a question about an item on the menu, a detailed answer from the waiter reassures the customer.

Thirdly, he should bear in mind that customers don't like it when waiters take away one person’s plate while someone else is still eating. That will make the person feel bad. So the clearing of plates, and how that’s handled, is a good way to judge a restaurant.

嗯，所有好的餐馆都有一些共同的特点。服务是这些特性中最重要之一。

维持高服务标准的方法之一是确保服务员尽快过来服务。没有什么比让顾客坐在一家不错的餐馆，期待开始吃饭，然后等待太多的时间，才有人过来更让人烦恼。

第二，服务员需要有知识并让人信赖。当被问到一个菜单上单品的问题, 服务员详细的回答会让客户安心。

第三，他应该记住，顾客不喜欢服务员在别人还在吃饭的时候拿走另一个人的盘子。那会使人感觉不好。因此，清走盘子，以及如何处理，这是一个很好判断一个餐厅的方式。

笔记

Outline

Have really good service. 饭店应该有好的服务 R1: waiters should come over quickly to help 服务员尽快过来服务 R2: waiters need to be knowledgeable and authentic 服务员需要有知识和真实 R3: The plates are cleared quickly but not too quickly 吃过的餐盘应该尽快清理但不能太快

Vocabulary

features 特色 特征 authentic 真实的 可信的 knowledgeable 知识渊博的 reassure 使…安心 使消除疑虑 bear in mind 记住 考虑到 handle 处理 操作

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