19年1月12日雅思考试口语重点预测题3

>>雅思考试机经：19年1月12日雅思考试口语重点预测题3

>>雅思考试1对1精品课程

Describe a radio programme that you find interesting. (new )

You should say: 

what this programme is when and where you listento this programme what the contents of the programme are and explain why you like this programme. I'd like to talk about a popular program among drivers in Hangzhou. It is literally named

My Car Has Something to Say.The program is broadcast by. Hangzhou traffic radio stationevery noon at workdays. It islosted by Yu Hu, a famous localhost with profound professional knowledge on the cars and the laws. This program is aimed at providing a medium for common audience to complain about problems relating to their cars.

During the program, the audience can call the program team and complain directly to Yu Hu about the problems of theircars or the problems they meet wa ht when having their cars repaired. Hu will ask the program director toF1283.0 contact the car manufacture or sellers immediately. Then three parties will negotiate during the orogram. The negotiation is usually very effective and can solve m any problems which remain unsolved for long time. With his efficiency, Yu Hu is considered as "the spokesman of the drivers".Moreover, Yu Hu's sharp but humorous style also contributes to the popularity of the program.

In fact, in this age of Internet surfing, videogames and reality television, there is no shortage of mindless activities to keep people occupied and we seldom listen toradio. But this program attracts alot of audience, including me.From the program, I can learnabundant professional knowledgeEon cars and I am frequently amused by the host. It is myfavorite program.

Describe a complaint that you made and you were satisfied with the result (new )

You should say:

When it happened

Who you complained to

What you complained about

And why were satisfied with the result

PART 3

Is it necessary for companies to set up customer service?

What products or services do people in your country like to complain about?

Would you buy things in the shops which you have made complaints before?

Do yo think customer's complaints will improve products or services?

Are there any disadvantages to set up customer service?

The complaint I am going to tell youhappened a few months ago. Then I was inthe middle of a financial crisis. I had to cutmy budget on other aspects so that I couldafford the textbooks that teachers required me to buy. After reviewing my bills, found I had spent too much money on my cell phone. So I decided to degrade the package.

When I called the customer service of the operating company the representative said that I could upgrade my package any time I wanted, but if I wanted to degrade it, I had to wait until next year. It was totally absurd but no matter what i said the staff insisted that this was the regulation and there was no room for negotiation. I called several times.

Every representative gave the same answer. I was enraged. i went to the website of the ministry of Industry and Information

Technology, which is a government body supervising all the mobile operating companies. I filled a form, explaining what happened in details and why I thought this was unfair. After I submitting it, the website said it would give me a reply in 7 working days.

In fact, it did not take that long. On the second day the company s customer service called. He said he was the manager of the relevant department and was sorry about the inconvenience his colleagues had caused. The package of my

以上就是对12日考试的一个预测，有需要的考生可以收藏。但是小编想要提醒大家，对于机经来说，仅仅是供大家参考的资料，并不能完全依赖它，还是要以提高自己的能力为基础。想要提高雅思考试成绩，就来坦途网雅思考试频道吧，我们这里的资讯相信可以满足你的心。