2019年商务英语情景口语:打电话

坦途网商务英语考试频道将在本篇文章为大家分享在BEC商务英语中级口试中，不同情景下的口语对话练习。其实口语考试主要考察大家在商务环境中，运用口语的能力。很多考生会对口试忧心忡忡，但是我们只要用对一些技巧和方法其实不是很难。

Telephone Calls

Dialogue 1

A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?

B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.

A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?

B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.

A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.

B:No problem.

A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.

Would you like to leave a message for her?

B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.

A:I'm sorry,I didn't quite catch that,could you please repeat the number?

B:No problem, my office number is 635-8799,Tell her to ask for extension 31.

A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?

B:Yes,and I represent Milford Insurance.

A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.

B:Thank you very much.

Dialogue2

A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?

B:I'd like to speak to someone about reservations.

A:I can help you with that.what date would you like to make a reservation for?

B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.

A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?

B:When do you expect him back in?

A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?

B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .

A:Could you please spell your last name for me?

B:Sure.It's D-A-R-C-Y.

A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?

B:That's 3235.

A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.

想要提高商务英语考试口语能力，首先要了解商务英语究竟是什么，简单理解其实就是在特定的商务环境下，为具体的商务目的所使用的语言。因此我们可以在备考中多读一些英文的商务报刊以及翻译和熟读公司文件等等，并且要不耻下问，及时解决自己目前的知识漏洞。